Refund and Returns Policy

Overview

Effective Date: [Insert Date]

Thank you for choosing www.mulamfoods.com, operated by Mulam Foods, as your source for spices and flour products. This Cancellation and Refund Policy outlines the terms and conditions related to order cancellations and refunds. By placing an order, you agree to abide by the terms stated in this policy.

  1. Order Cancellation

You may request to cancel your order within [Cancellation Timeframe] hours from the time of purchase. Please contact our customer service at customer-service@mulamfoods.com to initiate the cancellation process.
Once the cancellation request is received and processed within the specified timeframe, we will refund the full purchase amount to the original payment method.

  1. Refund Eligibility

Refunds will be issued for the product purchase price and applicable taxes. Shipping fees are non-refundable.
Refunds are only applicable to orders that have been successfully canceled within the specified cancellation timeframe.
Refunds are not applicable to products that have been used, opened, or damaged after delivery.

  1. Return Process

If you receive a damaged or incorrect item, please contact us within [Return Timeframe] days of receiving the order. Provide clear photos of the damaged or incorrect items, along with a description of the issue.
Upon verification, we will provide instructions for returning the item(s).
Items must be returned in their original packaging and condition.
Once the returned item(s) are received and inspected, we will process the refund to the original payment method.

  1. Processing Time

Refunds for canceled orders will be processed within [Refund Processing Time] business days after the cancellation request is approved.
Refunds for returned items will be processed within [Refund Processing Time] business days after the returned items are received and inspected.

  1. Contact Us

If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at customer-service@mulamfoods.com.

Please note that this policy applies only to orders placed through our website, www.mulamfoods.com. For products purchased through other channels, please refer to the respective refund policies.

By placing an order on our website, you acknowledge and agree to the terms and conditions outlined in this Cancellation and Refund Policy.

Thank you for your trust in Mulam Foods.

Mulam Foods
Address
City, Maharashtra, ZIP
Email: twitter
Phone: (+91) 000-000-0000